Resource shortage hurting new citizens

Published October 27, 2010

A shortage of resources to keep up with skyrocketing demand means new and aspiring Canadians must wait longer to vote, acquire passports and enjoy other benefits of being a citizen, Auditor-General Sheila Fraser reported this week.

At the same time, the entire Citizenship and Immigration department has been criticized for an absence of service standards, lending weight to years of criticism over long...